SkillUp from Arissa India – LMS

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Privacy Policy

Arissa India, together with subsidiaries and international affiliates (“Arissa India,” “we,” “us”), respect your privacy and want you to understand how we collect, use, and share data about you through our online platforms, such as this website and mobile application. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data. This privacy policy is drafted by applicable data protection laws, including the Information Technology Act of 2000 and the General Data Protection Regulations of 2018.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Arissa India website, mobile applications, APIs or related services (the “Services”). This Privacy Policy and the Terms of Use govern your use of the Services.

The “Data Controller” (i.e., Arissa India) is the entity that will decide how your data is used and is responsible for deciding how it holds personal information about you. Since Arissa India is made up of different legal entities, the entity that will be the controller for your data is dependent on the situation where your personal data is collected.

You agree to this Privacy Policy and the Terms of Use by using the Services. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services. You further agree that Arissa India reserves the right to share the data collected hereunder with its affiliates. In the event of the sale or transfer of all or a portion of our business assets, your information and data may be one of the business assets transferred as part of the transaction. If you refuse or withdraw your consent or choose not to provide us with any required data mentioned herein, we may not be able to provide you the Services.

1. Legal Basis for Processing Data

We process your data based on the following:

  • Your consent for processing your data (as mentioned in Section 2 below) and for the purposes mentioned in Section 4 below. It is hereby clarified that we may obtain your consent to collect and use certain types of personal data when required by law. Once consent is obtained from the individual to use his or her information for those purposes, Arissa India has the individual’s implied consent to collect or receive any supplementary information necessary to fulfill the same purposes. Express consent will also be obtained if or when a new use is identified. Consent may also be implied when a user is given notice and a reasonable opportunity to opt out of his or her personal information being used for mail-outs or the marketing of new services or products, and the client, customer, or member does not opt-out. Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), individuals can withhold or withdraw their consent for Arissa India to use their personal information in certain ways. Further, by using this website/ acknowledging this privacy policy / by voluntarily providing us with your personal data, you consent to collecting, storing, and processing your personal data through this privacy policy and our Terms of Use. If you refuse or withdraw your consent or choose not to provide us with any required personal data, we may not be able to provide you with the services that can be offered on our platform.
  • For the performance of contracts entered into by you for providing any of the Services;
  • Our legitimate interests, i.e., registering and administering accounts on our Services to provide you access to all content, updates and services you have purchased and to facilitate the efficient running and operation of our business;
  • Processing to comply with legal and regulatory obligations;
  • Processing necessary to protect the vital interest of a user or any other natural person; and
  • Processing necessary for public interest

2. What Data We Collect

We collect certain data from you directly, like the information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with Arissa India. We also collect data automatically, like information about your device and what parts of our Services you interact with or spend time using.

2.1 Data You Provide to Us

Depending on how you use the Services, we may collect different data from or about you. Below are some examples to help you better understand the data we collect.

When you create an account and/or use the Services, including through a third-party platform, we collect the following data:

Account and Related DataYou need to create a user account to use certain features (like applying for a program). When you create or update your account or provide your information via any other forms or means, we collect and store the data you provide, like your name, email address, password, city, age, guardian name, residential and contact details (if required), date of birth, program/courses you like to learn, IP address, educational qualification, work experience, salary, resume, gender, socio-economic status, industry where you work, job title, company name, photograph, signature, phone number, and assign you a unique identifying number (“Account Data”). If you are a registered user, we may also have access to your login credentials.
Profile DataYou can also provide profile information like a photo, social media profile, or other data. Your Profile Data will be publicly viewable by others.
Other Identification DataIn order to provide our Services, we may request you to provide certain other identification details such as Social Security, tax, Permanent Account Number, Aadhar Card number, or similar identification details.
Shared ContentParts of the Services let you interact with other users or share content publicly, including by sharing your e-portfolio, sharing your testimonial, sending messages to program managers, or posting photos or other work you upload. Others may publicly view such shared content, depending on where it is posted.
Program DataWhen you enroll in a program, we collect certain data, including without limitation which program, courses, assignments and quizzes you’ve started and completed; your exchanges with instructors, teaching assistants, and other students; and essays, answers to questions, other items submitted to satisfy course requirements, webcam recordings, posts made to public forums through our Services.
To clarify, Arissa India or its educational partners and third-party service providers may also collect certain information from you in conjunction with enrollment, admission, assignments, exams, and other assessments related to the programs. For example, as part of a proctored exam for a course, Arissa India (or its third-party service providers) may collect certain personally identifiable data from you in order to (a) verify or authenticate your identity or submissions made by you, such as a signature for a test or an assignment log, a photograph or a recording of you (e.g., using a webcam) or information included on a photo identification card or document, or (b) monitor your performance during an exam to confirm that you are abiding by the applicable test rules or requirements (e.g., confirming that you are not using prohibited resources). Arissa India may also collect information about your performance or accomplishments, such as quiz/exam scores, grades, project evaluations, teacher evaluations, and others.
Student Payment DataIf you make payments, we collect certain data about your payment (such as your name and email ID) to process your payment. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Arissa India does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. However, we may collect your bank account, payment gateway, or e-wallet account-related information for scholarships, refunds, or referrals.
Instructor and Moderator Payment DataIf you are an instructor or a Moderator, you should create an account with us where we collect your email address, phone number, social media profile, physical address, PAN, GSTIN, bank details or other data necessary for us to send payments to you. The collection, use, and disclosure of your payment and billing data are subject to your payment account provider’s privacy policy and other terms.
Data About Your Accounts on Other ServicesWe may obtain certain information through your social media or other online accounts if they are connected to your Arissa India account. If you log in to Arissa India via LinkedIn or another third-party platform or service, we ask your permission to access certain information about that other account. For example, depending on the platform or service, we may collect your name, educational details, professional details, account ID number, login email address, physical address etc.
Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service or click on any third-party links, the collection, use, and sharing of your data will also be subject to that third party’s privacy policies and other agreements.
Sweepstakes, Promotions, and SurveysWe may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge) through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participation, such as your name, email address, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the promotion’s official rules or another privacy policy. The collected data will be used to administer the promotion or survey, including notifying winners and distributing rewards. You may be required to allow us to publicly post some of your information (like on a winner’s page) to receive a reward. The third party’s privacy policy will apply when we use a third-party platform to administer a survey or promotion.
Communications and SupportIf you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern by this Privacy Policy. To have a record of our communication with you and for internal training and quality maintenance purposes, we may also record your calls with us.
Third PartiesWe are also working closely with third parties (including, for example, educational partners, scholarship providers, marketing partners, sales affiliates, subcontractors in technical/advertising networks, analytics providers, and search information providers) and may receive information about you from such sources. We may also receive your information from your employers, educational institutions or scholarship providers, where such a third party partly or fully sponsors your program. The third-party sponsoring your participation in the programs may provide us with your information, subject to our agreement with them, and, therefore, the third-party sponsor may be the controller concerning such data. In cases where you have been referred under any referral scheme, we will receive your information from the referrer.
Behavioural DataData inferred or assumed information relating to your behavior and interests based on your online activity on our sites, which may be derived from the Usage Data (mentioned below).
Data Provided through InquiriesWhile you inquire about our services, you may provide or would be requested to provide personal data (stated in the inquiry form, or otherwise) such as name, address, phone number, country, subject of inquiry, personal details (name on the card, billing address), payment details (card numbers, card type), recordings of calls with students and users showing interest in our programs, information about your interactions with customer service and maintenance interactions with us.
Legal RequirementsInformation needed in order to comply with any procedures, laws, and regulations that apply to us where it is necessary for our legitimate interests or the legitimate interests of others
Any other informationYou choose to directly provide to us in connection with your use of the Services

The data listed above is stored by us and associated with your account.

Special Category of Personal Data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union memberships, information about your health and genetic and biometric data. We do not collect or process any special or sensitive personal data.

Should we specifically require “special” or “sensitive” personal data in connection with one or more of the uses described below, we will request your explicit consent to use the data in accordance with this policy and/or in the ways described at the point where you were asked to disclose the data.

Another legal basis for our processing of special category data may include, as permitted by applicable law, scientific research, for employment, social security or social protection law, for reasons of substantial public interest, or as necessary for the establishment, exercise or defense of legal claims. If you voluntarily share with us or post/upload any “special” or “sensitive” Personal Data to our platforms for any other reason, you consent that we may use such data in accordance with applicable law and this policy. 

2.2 Data We Collect through Automated Means

When you access the Services (including browsing courses), we collect certain data by automated means, including

System DataTechnical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain, and other systems data, and platform types (“System Data”).
Usage DataUsage statistics about your interactions with the Services, including programs and courses accessed, time spent on pages or the Service, pages visited, features used, click data, date and time, and other data regarding your use of the Services (“Usage Data”).
Approximate Geographic DataAn approximate geographic location, including information like country, city, and geographic coordinates.

The data listed above is collected using server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

3. How We Get Data About You

We use tools like cookies, web beacons, analytics services, and advertising providers to gather the above data. Some of these tools allow you to opt out of data collection.

3.1 Cookies 

We use cookies (small files that websites send to your device to identify your browser or device uniquely or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new page visit.

Arissa India uses the following types of cookies:

  • Preferences: Cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services (like your preferred language).
  • Security: Cookies used to enable you to log in and access the Services, protect against fraudulent logins, and help detect and prevent abuse or unauthorized use of your account.
  • Functional: Cookies that store functional settings (like the volume level you set for video playback).
  • Session State: Cookies that track your interactions with the Services to help us improve the Services and your browsing experience, remember your login details, and enable processing of your course purchases. These are strictly necessary for the Services to work properly, so if you disable them, certain functionalities will break or be unavailable.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

3.2 Analytics

We use 3rd-party browser and mobile analytics services like Google Analytics on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, and usage and performance data. We use this data to improve the Services, better understand how the Services perform on different devices and provide information that may interest you.

3.3 Online Advertising

We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 2.2), and things these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.

Depending on the advertising services we use, we may place cookies or other tracking technologies on your computer, phone, or other devices to collect data about your use of our Services. They may access those tracking technologies to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide the service providers with your email address and the content you share publicly on the Services. Additionally, we have third-party sales and marketing affiliates who may collect your information through one of their various channels and share this information with us based on your interest in our Services. For example, an affiliate may hold an event and share the details of the attendees with Arissa India. Please note that any third parties, including those mentioned in Section 2, are not permitted by Arissa India to sell or share your data as part of this process. Suppose third parties sell or share the data as part of the process. In that case, Arissa India’s sole liability shall be limited to providing you with reasonable assistance in any action you may take against such third parties at your sole cost and expense.

4. What We Use Your Data For, and How Long We Store it

4.1 How we use your data

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the Services to:

  • Provide and administer the Services, including to display customized content and facilitate communication with other users;
  • Process your requests and orders for programs, courses, specific services, information, or features;
  • Communicate with you about your account by
  • Responding to your questions and concerns;
  • Sending you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
  • Sending you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
  • Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
  • Manage your account preferences;
  • Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
  • Solicit feedback from users;
  • Market and administer surveys and promotions administered or sponsored by Arissa India;
  • Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
  • Identify unique users across devices;
  • Tailor advertisements across devices;
  • Improve our Services and develop new products, services, and features;
  • Analyze trends and traffic, track purchases, and track usage data;
  • Advertise the Services on third-party websites and applications;
  • As required or permitted by law; or
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4.2 Criterion For Determining Data Retention Period

It is not possible for us to determine a specific period for which we may retain your data. However, we will retain your data for longer than necessary, taking into account the following:

  • The purpose(s) and use of your data, both now and in the future (such as whether it is necessary to continue to store that information in furtherance of our obligations under a contract with you, or to contact you in the future);
  • Whether we have any legal obligation to continue processing your data (such as any record-keeping obligations imposed by any applicable law);
  • Whether we have any further legal basis to continue processing your information (including your consent);
  • Whether there is any relevant agreed industry practice on how long such data should be retained;
  • The levels of risk and liability involved for us to continue holding the data;
  • The amount of difficulty we may face to ensure the data can be kept updated and accurate; and
  • Any other circumstances (such as the nature and status of Arissa India’s relationship with you).

5. Who We Share Your Data With

We share certain data about you with instructors, program managers, other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated, de-identified, or if we get your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

  • With Your Learning Consultants, Admissions and Arissa India Team: We share data that we have about you with your Learning Consultant and our Admission Team so that they can suggest the right program or course for you. This data may include your city, country, browser language, operating system, device settings, email ID, phone number, work experience and other work-related information, activities on our website and learning management system.
  • With our Educational Partners: We may share the information we collect from you with the particular Educational Partners (e.g., a university or a company) that developed or offered the program you are taking. The Educational Partners may use the data to send you promotional information and other communications and may also send invitations to participate in research opportunities.
  • Employers, Sponsors and Scholarship Providers: If you are taking a program that is sponsored or paid for by your employer or a sponsor, or if you have availed a scholarship from a third-party scholarship provider, we may share your data and grades, evaluations or progress in the program with your employer/sponsor/scholarship provider. This information may be shared at any time during the program or afterward.
  • With Your Instructors, Evaluators, Moderators and Mentors: We share data about you with instructors or teaching assistants for courses you enroll in or request information about so they can improve their courses for you and other students. This data may include things like your city, country, browser language, operating system, device settings, email ID, phone number, work experience, and other work-related information, as well as your activities on our website and learning management system.
  • With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and instructors. We may publish your name, percentage, percentile, marks and/or rank in the form of a leaderboard on your dashboard, accessible to you and your fellow batchmates, depending on your settings. If you ask an instructor or teaching assistant, your information (including your name) may also be publicly viewable by other users, depending on your settings.
  • With Students, the public and other mentors: If you’re a mentor or Instructor, we share data that we have about you with students, program managers and employees of Arissa India so they can reach out to you to clarify questions or provide services to you. This data may include things like your name, email ID, phone number, professional and educational details, and your activities on our website and learning management system.
  • With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, reward processing, data analysis, marketing, and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and must use it solely as we direct to provide our requested service.
  • With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to Arissa India.
  • To Power Social Media Features: The social media features in the Services (like Facebook Share) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
  • To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
  • Recruitment Services: If you have opted for any of our recruitment services or participate in our recruitment activities, we will share your information with recruiters and potential employers. For example, suppose you participate in a recruitment drive jointly organized by Arissa India and a recruitment agency. In that case, we will share your information with the recruitment agency and potential employers wishing to consider you for employment. In this case, such a recruitment agency or an employer may directly contact you to schedule interviews, etc. Please note that their terms and policies will govern any information you share with the recruitment agency or employer.
  • For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
  • Permitted or required by law;
  • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
  • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid requests;
  • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
  • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
  • Reasonably necessary in our discretion to protect against imminent harm to the rights, prope­­rty, or safety of Arissa India, our users, employees, members of the public, or our Services.
  • We may also disclose your data to our auditors and legal advisors to assess our disclosure obligations and rights under this Privacy Policy.
  • During a Change in Control: If Arissa India undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
  • After Aggregation/De-identification: we can disclose or use aggregate or de-identified data for any purpose.
  • With Your Permission: with your consent, we may share data with third parties outside the scope of this Privacy Policy.

6. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

Arissa India takes appropriate security measures, such as using HTTPS to transfer your data to protect against unauthorized access, alteration, disclosure, or destruction of the personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, no system can be 100% secured, so we cannot guarantee that communications between you and Arissa India, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system; you are responsible for protecting it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately.

7. Your Rights

You have certain rights around using your data, including the ability to opt out of promotional emails, cookies, and data collection by certain analytics providers. You can update or terminate your account from within our Services. You can also contact us for individual rights requests about your personal data, such as to restrict/object our processing of your data, to erase all data we have stored about you, and the right to ask for the data to be provided to you/ported to any other service in a commonly used machine-readable format.

Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

7.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us. Still, you may not be able to use certain features of the Services

  • To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
  • The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.

If you have any questions about your data, our use, or your rights, contact us at info@arissaindia.com.

7.2 Accessing, Updating and Correcting, Porting and Deleting Your Personal Data

You can access and update your personal data that Arissa India collects and maintains as follows:

  • To update data you provide directly, log into your account and update your account at any time.
  • To terminate your account:
  • If you are a student, instructor or mentor, write to info@arissaindia.com to delete your account permanently.
  • Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including in course comment); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
  • To request to access, correct, port, or delete your personal data or restrict processing, please emailinfo@arissaindia.com. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that when we post deletion, we may retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

7.3 Revocation of Consent

We recognize that the processing of your data may be based on your consent. If you wish to withdraw such consent given to us for processing your data as identified above, please e-mail us at info@arissaindia.com. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account and may need to verify your identity before implementing your request.

Further, please note that such revocation of consent shall be prospective and shall not affect the lawfulness of any data processing based on your consent given before revocation.

7.4 Complaints about our privacy policy or use of your data

While we take all measures to protect and secure your data, we understand that you may have grievances about our use of your data or our data protection measures. Please feel free to contact us at info@arissaindia.com with any such complaints.

Please note that while we urge you to write to us for any grievances or complaints you may have, this does not preclude you from directly approaching the national data protection authorities mentioned above.

7.5 Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Our services are not intended for children under 13 (or under 16 in the European Economic Area), and children under these ages may not use our services. If we learn that we’ve collected personal data from a child under those ages without verified parental consent, we will take reasonable steps to delete it. Parents or guardians who believe that Arissa India may have collected personal data from a child under those ages can submit a request that it be removed to info@arissaindia.com.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) may not set up an account and have a parent or a guardian open an account for them and must have the permission of and be directly supervised by, their parent or guardian to use the Services. This privacy policy should also be read by such a parent/guardian.

8. Updates & Contact Info

When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email with any questions, concerns, or disputes.

8.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

8.2 Interpretation

Any capitalized terms not defined in this policy are defined as specified in Arissa India’s Terms of Use.

8.3 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please contact our team at info@arissaindia.com.

9. Cookie Policy

What are cookies?

Cookies are small text files your browser stores as you browse the internet. They can collect, store, and share data about your activities across websites, including on Arissa India. Cookies also allow us to remember things about your visits to Arissa India, like your account ID, and to make the site easier to use.

We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Arissa India. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.

Why does Arissa India use cookies and similar technologies?

We use cookies and similar technologies like web beacons, pixel tags, or local shared objects (“flash cookies”) to deliver, measure, and improve our services in various ways. We use these cookies when you visit our site and services through a browser and our mobile app. We may also gather additional data through other methods as we adopt additional technologies.

We use cookies for the following purposes:

Authentication and securityTo log you into Arissa IndiaTo protect your securityTo help detect and fight spam, abuse, and other activities that violate Arissa India’s agreements

For example, cookies help authenticate your access to Arissa India and prevent unauthorized parties from accessing your accounts.

PreferencesTo remember data about your browser and your preferencesTo remember your settings and other choices you’ve made

For example, cookies help us remember the program you’re interested in, so we can provide communication relevant to this program each time you visit.

Analytics and researchTo help us improve and understand how people use Arissa India

For example, cookies help us test different versions of Arissa India to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with Arissa India, like the links you click on.

Personalized contentTo customize Arissa India with more relevant content

For example, cookies help us show a personalized list of recommended programs on the homepage.

AdvertisingTo provide you with more relevant advertising

10. Updates & Contact Info

From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you before the planned change.

If you have any questions about our use of cookies, please email us at info@arissaindia.com.

11. Governing Law

This Privacy Policy forms part of our Terms of Use and is governed in accordance with the laws in India.