HubSpot sales tools streamline daily tasks for sales reps, including sending emails, making calls, and booking meetings. They streamline sales communications and allow sales managers to monitor team progress and identify areas for improvement. The tools can be used on the go using the HubSpot mobile app.
To effectively manage customer queries, set up live chat, create support tickets, and manage a knowledge base in HubSpot. Connect channels like team email, chat, Facebook Messenger, or support form, respond centralized, manage tickets, track interactions, analyze performance, receive customer feedback, and join the HubSpot Community for peer engagement.
Main Features
- Efficiently organize and manage customer information, interactions, and communication history in a centralized database.
- Simplify the appointment-setting process with tools for scheduling meetings and calls, eliminating back-and-forth communication.
- Create a series of pre-scheduled emails that can be sent automatically to a contact or a group of contacts in sequence.
- Create snippets for standardized introductory messages, ensuring a consistent and professional tone in initial communications.
- Manage and track customer inquiries, issues, and support requests in an organized and efficient manner with a ticketing system.
- Create and edit sequences.
